US/International Returns and Refunds Policy

Thank you for shopping at Dublin House Boutique. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 15 days of the receipt of the product. If you would like a new size or item, simply order a new one and a refund will be processed on the item you are returning, once the return has been received and accepted as in accordance with our Returns and Refunds Policy.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging with tags attached
  • The product hasn’t been worn or washed
  • The product isn't used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered eligible for return and no refund will be issued.

If you meet our return criteria, simply contact us for an RMA. For your convenience Dublin House Boutique offers a return UPS label that can be used for your return package. The use of our label is $9.95, which will be deducted from your refund. If you choose to ship your return without using Dublin House Boutique’s return label, we recommend that you insure the package and obtain tracking information.
- Email: customercare@dublinhouseboutique.com or call 1-888-434-3088

SHIPPING CHARGES:

Dublin House Boutique offers FREE US Standard Shipping and Easy Returns. If you have questions or concerns, contact us by email:
- Email: customercare@dublinhouseboutique.com or call 1-888-434-3088

DAMAGED ITEMS:

If you received a damaged product, please notify us immediately for assistance and to file a claim at 1-888-434-3088.

SALES ITEMS:

Unfortunately, FINAL SALE items cannot be refunded. Only regular price AND sale items can be refunded.

EXTENDED HOLIDAY RETURNS (US ORDERS ONLY):

Any purchases made during the month of December have until the 15th of January to return the item. The return must still meet Dublin House Boutique’s return policy to be considered for return.

CONTACT US:

If you have any questions about our Returns and Refunds Policy, please contact us:
- Email: customercare@dublinhouseboutique.com or call 1-888-434-3088

INTERNATIONAL RETURNS AND REFUNDS:

Our products can be returned within 30 days of the receipt of the product for international customers. If you would like a new size or item, simply order a new one and a refund will be processed on the item you are returning, once the return has been received and accepted as in accordance with our Returns and Refunds Policy.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging with tags attached
  • The product hasn’t been worn or washed
  • The product isn't used or damaged
  • You have the receipt or proof of purchase
  • You have received an RMA from SkyBox Checkout, Inc. for international orders

Products that do not meet these criteria will not be considered eligible for return and no refunds will be issued.

Please contact us before you send the product:
By Contact Form or call International customer service at 1-786-265-4880. For international customers, an RMA and refund will be issued by SkyBox Checkout, Inc. For international contact phone numbers please refer to the International Contact Us Page.

SHIPPING CHARGES:

Refunds for approved returns will be less any shipping, duties and taxes and insurance charges.  International customers are also responsible for reverse logistic costs for approved returns. Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and liable for the risk of loss of or damage to the product during reverse shipping. Customers are also responsible for the cost of duties, taxes, brokerage fees and insurance.

DAMAGED ITEMS:

If you received a damaged product, please notify us immediately for assistance and to file an insurance claim at 1-786-265-4880. For a list of international customer service numbers please refer to our International Contact Us Page.